Shipping and Delivery

What locations do you ship to?

We take pride in our global shipping capabilities, offering free worldwide delivery on every single order. Our products can find their way to customers in nearly every country across the globe, although transit times may vary depending on the destination.

How long does an order take to arrive once shipped?

Shipping durations are influenced by location. Here are our estimated timeframes:

LOCATION*ESTIMATED SHIPPING TIME
United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates exclude our standard 6-8 day processing period.

Will I receive a tracking number for my package?

Absolutely! As soon as your order is shipped, we’ll provide you with a tracking number, enabling you to monitor its progress. However, it’s essential to understand that delays beyond our control, such as postal hiccups or customs inspections, may occasionally occur. We appreciate your patience and understanding in such situations.

My Tracking Says “No Information Available At The Moment”.

For certain shipping carriers, it can take 2-5 business days for the tracking information to become available in their systems. This temporary lack of information is normal and does not necessarily indicate an issue with your shipment.

What do I do if my order is lost in the mail?

Every order is shipped with insured shipping and handling to protect against lost packages. In the unlikely event that your order is held up at customs, lost in transit, or returned to us for any reason, we’ve got your back! While the postal service is out of our direct control once your package leaves our warehouse, we will take the necessary steps to resolve the situation. In such cases, we will send you a replacement package with priority shipping and full tracking, if possible. For more details, please refer to our refund and return policy, which outlines how these situations are handled.